SHIPPING POLICY

We currently ship to many locations worldwide and strive to provide fast and reliable shipping. However, please note that any taxes, customs duties, or fees that may be required by your country's customs agency are the sole responsibility of the customer. We do not take responsibility for any taxes or duties that may be charged on your order.


We will do our best to provide accurate information about shipping fees and delivery times for your order, but please note that these may vary depending on your location and shipping method. We also cannot be held responsible for any delays caused by customs clearance procedures or any other factors beyond our control.

 

Where can RAINBOWSLOVE deliver the package to?

 

RAINBOWSLOVE can ship to most countries in the world, covering North and South America, Europe, Asia, Africa, Oceania, and more, over 200 countries & regions.

Countries not shipped to include:

Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories Of N.Africa, Yemen, YUGOSLAVIA, Zaire.

  • Global
ZONE SHIPPING METHOD PROCESSING TIME DELIVERY TIME ORDERS KILOGRAMS SHIPPING FEE
Global Standard 10-15 Business Days 10-15 Business Days 0-$69.00 No limit $7.99 
Global Standard 10-15 Business Days 10-15 Business Days over $69.01 No limit Free

 

 

How does RAINBOWSLOVE ship your order?

 

After placing an order, you will receive a product information confirmation e-mail;

After the payment, you will receive a successful payment confirmation e-mail;

After the order is shipped, you will receive a shipping information confirmation e-mail, contains tracking number, you can check the shipping state with the tracking number in https://www.17track.net/en or http://www.track718.com/en

.

 

How long does it take to ship?

 

The total time it takes to receive your parcel is described as below:

Total delivery time = Processing Time + Shipping Time

 

Processing time = the time between when you place an order and when we ship it;

Shipping time = the time between when your order has been shipped and delivered to you;

 

Processing time: within 8-15 business days

The time it takes to prepare your items to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

 

Shipping time: about 15 business days

 

Details: 

United States

International orders are sent using International Air Service Post or EMS Express Courier. Delivery to key destinations can take between 12 to 16 working days. Tracking is available with a non-signature service.

 

Canada

International orders are sent using International Air Service Post or EMS Express Courier. Delivery to key destinations can take between 12 to 16 working days. Tracking is available with a non-signature service.

 

United Kingdom

International orders are sent using International Air Service Post or EMS Express Courier. Delivery to key destinations can take between 9 to 12 working days. Tracking is available with a non-signature service.

 

EU

International orders are sent using International Air Service Post or EMS Express Courier. Delivery to key destinations can take between 10 to 15 working days. Tracking is available with a non-signature service.

 

Australia

International orders are sent using International Air Service Post or EMS Express Courier. Delivery to key destinations can take between 15 to 25 working days. Tracking is available with a non-signature service.

 

New Zealand

International orders are sent using International Air Service Post or EMS Express Courier. Delivery to key destinations can take between 15 to 25 working days. Tracking is available with a non-signature service.

 

 

 

What is customs tax?

 

Taxes apply for imported goods/services and is regulated by the country law. RAINBOWSLOVE is not responsible for any tax charged on its products. The amount of customs taxes are depend on policies and tax rates applied per country. Please contact local customs for clear information.

 

 

Important Notes:

 

1. Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.

 

2. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

 

3. Annual Chinese Public Holidays:

Chinese Lunar New Year (usually in February)

Labor Day (1st May to 3st May every year)

Chinese National Day (1st Oct to 7st Oct every year)

Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.

 

4. RAINBOWSLOVE ships all packages from our warehouse and distribution center.